Twenty(20) Business Uses of Twitter
• Improve brand awareness
• Manage company/blog/business brand
• Correct the course of conversation
• Unveil a cutting-edge feature
• Track consumer feedback
• Ability to directly engage with customers one-on-one
• Post an inquiry for assistance or referral
• Access to industry news and trends
• To engage in virtual collective thinking for business growth
• To brainstorm business ideas, solve pressing problems
• To allows employees to quickly and efficiently address issues
• Monitor customer dissatisfaction and quickly rectify the problem
• to proactively post useful information and updates to customers
• Launching word-of-mouth campaigns
• To indicate limited-time offers and broadcast special promotions
• send reminders to each other about meetings, contacts, leads etc
• Tweet followers about daily details of product development process
• Casually interaction with customers
• Post questions about products for answers
• Conduct surveys and polls
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